Question 1

Shipping Times

Accepted Answer

Shipping times vary depending on where you are in the world, the item you order and which shipping option you choose at checkout. Please note you will receive tracking once your order has been shipped. Please email orders@wilsonarnaldo.com if your order is urgent.
Rough guide for shipping times:
USA: 1-10 Business Days.
UK/EUR: 10-14 Business Days
AUS: shop on au.ryanpernofski.com
CAN: 12 Business Days.
Asia: 5 Business Days.
All other Regions: 12 Business Days

Question 2

Fulfilment Times

Accepted Answer

Fulfilment times vary depending on the product you order. Email orders@ryanpernofski.com if your order is urgent.
 
BOOKS: Your book will usually be shipped out the same day that you order it (or the following business day).
 
PRINTS: Like a good restaurant; we make most of our burgers (I mean prints) to order. Most of the time your order will be printed, signed & shipped out the same day you order. Though, sometimes a little longer is needed. 
 
GLASS FRAMING: Unless it is stated that we have your print and frame already made; please allow 10-15 days for your order to be printed, assembled & shipped. We have to allow time for your print to "cure" so that it doesn't fog the glass (neither of us want a foggy piece of art in your home)

Question 3

Do you ship overseas?

Accepted Answer

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout

Question 4

How can I track my package

Accepted Answer

You will be sent a link to track your package once your order has been shipped! USPS, FedEX & DHL are the standard services we use.

Question 5

I need my item super fast...

Accepted Answer

Express Shipping or Courier Delivery can be arranged. With as fast as 2-day worldwide delivery or overnight delivery in US. Please email orders@arnaldowilson.com if you would like to have this SPEEED for your order :)

FAQ

BE THE FIRST TO KNOW ABOUT RELEASES