FAQ
Shipping times vary depending on where you are in the world, the item you order and which shipping option you choose at checkout. Please note you will receive tracking once your order has been shipped. Please email orders@wilsonarnaldo.com if your order is urgent.
Rough guide for shipping times: USA: 1-10 Business Days. UK/EUR: 10-14 Business Days AUS: shop on au.ryanpernofski.com CAN: 12 Business Days. Asia: 5 Business Days. All other Regions: 12 Business Days
Fulfilment times vary depending on the product you order. Email orders@ryanpernofski.com if your order is urgent.
BOOKS: Your book will usually be shipped out the same day that you order it (or the following business day).
PRINTS: Like a good restaurant; we make most of our burgers (I mean prints) to order. Most of the time your order will be printed, signed & shipped out the same day you order. Though, sometimes a little longer is needed.
GLASS FRAMING: Unless it is stated that we have your print and frame already made; please allow 10-15 days for your order to be printed, assembled & shipped. We have to allow time for your print to "cure" so that it doesn't fog the glass (neither of us want a foggy piece of art in your home)